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My Eight Days Trip To South Korea

The content written in this page is solely my view and interpretation of my recent trip to South Korea. There are some facts which may be disagreeable or inaccurate by some.

Promotion by Korean Air and korean TV series were very popular among the Malaysian TV viewers. (I am from Malaysia) The Korean Air promotion attracted me with a reasonable package so I decided to take the trip. I usually travel alone but in considering the pricing and also the language barrier I took up the group tour package. The sale's pitch was very soothing and all was in order when I place my booking in late January 2005. Actually I rarely like to travel with group tour arrangement, you will understand why as you read along. My flight was a direct flight with Korean Air from Penang to Seoul and the departure on the 13th April 2005.
Then two weeks before departure I received a call from the tour agent that they had to change my departure date to the 6th of April giving various explanations and reasons for the changes. Since I was not busy or occupied I agreed to the change of date. The itinerary was also ammended. ( The first setback of traveling with group tours.)

Another surprise on the 5th of April barely 24 hours before departure yet another call from the tour agent. This time is the change of flight schedule, instead of taking the direct flight I was told that I had to take a connecting flight to Kuala Lumpur. That means I had to check in two hours earlier for my flight to Kuala Lumpur and to wait another three hours in KLIA for the connecting flight to Seoul. I was given the most ridiculous reason for this change. "Korean Air had overbooked the seats for the Penang - Seoul flight". The overbooking was not two or three seats but 18 seats as 18 people from the same tour group were also rescheduled. I just could not believe it, with the latest high tech computer systems, the airline can overbooked by 18 seats and I make reservation 3 months early!! Over to you Korean Air. (The second setback of traveling with tour group.)

I always travel light, as mentioned in my Travel Tips page. I had only one hand carry briefcase for the eight days trip. I did not bring with me bathing towels and hair shampoo as these items are provided by hotels. Wait for the surprise!!!
We had a smooth flight and landed at about 7am local time. (South Korea is one hour ahead of Malaysian time, i.e +8 GMT). We than board the tour coach and our sites seeing start without having a rest or wash up. After a hectic day of sites seeing and dinner we finally reach our hotel. (The third setback of traveling with tour group.) We are told that the hotel is a five-star hotel except that the room is a little bit small.
I enter the room and although it looks small it is clean and comfortable. I find the room exceptable but the real surprise is waiting for me in the bathroom. After the five hours flight and a full day of moving around I needed a real hot bath before retiring to bed. I enter the bath room, no long bath just shower, it's ok, fine. Then I start to look for a bathing towel, no bathing towel but just small hand towels. I need to wash my hair, no hair shampoo. I was really mad and after the shower and using the hand towel to dry my body I went straight to the tour leader's room. I ask why there is no bathing towels and hair shampoo and to my disbelieve, this is what he told me. "The South Korean Authority does not permit hotels to provide bathing towels and hair shampoo". I just could not believe my ears.

The next morning I woke up very early before the morning call alarm. I went down to the front desk to try and find out whether it is true that hotels in South Korea are not permitted to provide bathing towels and hair shampoo. I could not get a confirm answer as the personel at the front desk speak very little English. ( I tried searching the internet about this ruling but no where can I find such ruling being mentioned.) Would appreciate if someone or any Korean can confirm whether this ruling is true for the benefits of future travelers.   Update: Response from Korea National Tourism Organisation.

Most of the countries that I had visited depended on tourism as part of their country economy. There are english speaking personals at the hotel frontdesks, entrance to places of interest, entertainment centre and shopping complexs. Brochures, maps and transportation informations have written english apart from their local language.
From my own observation and point of view, South Korea economy does not depend on tourism and they are not so open as yet to welcome tourist. Here are some of my points.
  • Almost every front desk officials do not speak english, be it at the hotels, train station, shopping complexes or subway.
  • Most brochures, maps, train schedules and subway maps do not have written english descriptions except on the front page or title only.
  • My search for Korea Tourism Board online comes to zero. There is no Korea Tourism Board and you could not find information centers (i) in the cities.
    Note:After coming back from the trip I manage to find on the internet there is one TIC at the Korea National Tourism Organization located in Seoul and their website is tour2korea.com
  • Other then their own local tourist, I feel that foreign tourist are not so welcome. Let me relate two incidents.
    1)I was selecting some brochures for tourist which were displayed on the front desk at a hotel in Daegu. At the same place there were 3 different types of magazines. A deputy manager was sitting in front where the brochures and magazines were placed. Half way through selecting the brochures I got a shock when the deputy manager suddenly stood up and say "no". I put down the brochures and went to see the tour leader and ask why the deputy manager does not allow the free tourist brochures to be taken.
    The tour leader told me that the magazines cannot be taken, its only for the koreans and because I cannot read korean. I find this explaination rather stupid. I was still looking through the brochures and have not walk away with any magazines, how does the deputy manager knows that I am taking the magazines and moreover how can he be so certain that I cannot read korean. If the magazines were not meant for the public especially foreign tourist then they should be placed elsewhere and not together with the brochures which are freely distributed everywhere you go.
    If communication is a problem, the deputy manager should at least use body language to explain what can be taken and what not, but instead he put on a solemn face and just say no. The next morning I went to check what is so special about the magazines that foreign tourist cannot take. To my surprise these are the magazines, Asiana Culture (monthly IN-Flight magazine), Asia's Luxury Lifestyle Magazine and The BC. Just judge for your self.

    2)At the hotel in Busan, I approach the front desk to try and find out something. I asked if anyone speak english, they look at me, no smile and no answer and continue with whatever they are doing. They did not even bother to try and see what I need or find someone who can help. No no is the answer.
The above are not complaints but to highlights the scenerios of my visit and for travelers intending to visit South Korea to be prepared. Other then the few incidents I love South Korea and if there is another chance I would like to visit it again but this time I will be going alone and not by tour group. Talking about the setback of going with tour groups, there are two more. One is that you get early morning calls and lastly there is not much free time where you can roam and venture on your on. You follow strictly by the time schedule and itinerary.

The Korean Cities that I had Visited:
Busan      Daegu      Jeju      Seoul

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